A few of the
Frequently Asked Questions

Urban Retail is a young ang energetic organisation. We are focussed yet we are innovative and aggressive and this leads us not to just focus on our core expertise but also explore newer avenues aligned to our business objective.

Here are some of the questions that you might answered.

1. Why should one choose Urban Retail?

Urban Retail is one partner to enable product selling across multiple
eCommerce windows through its one fulfilment center concept. We
are the most cost effective and fastest solution for the maximum
reach and visibility of the incoming partners.

2. Where all is Urban Retail present?

With services in US, UK, EU region and pan India, Urban Retail is a truly global service provider with customers and partners present allover the globe. Every incoming partner is provided with our vendor code facility, so as to seamlessly integrate the client in our ever widening network. Thus, we ensure that the product reaches audiences from every prominent marketplace around the globe.

3. Does Urban Retail sell globally?

Yes, it sells globally through offline and online marketplaces.

4. What is one fulfilment center concept?

Urban Retail manages Dry & Cold Supply Chain, Kitting & RePackaging, B2C order fulfilment across eCommerce windows, manages multi-flex, manages D2C fulfilment, and all in one warehouse across locations. It helps brand to go live through one fulfillment center across eCommerce windows.

5. Is Urban Retail compliant with state government guidelines?

Yes, Urban Retail strictly adheres to all required guidelines.

6. What is the return policy?

Urban Retail works on 100% return with brands.

7. Is Urban Retail compliant with FSSAI Guidelines?

Yes, Urban Retail conduct internal audit frequently to assure guidelines are being followed.

8. What is the credit policy at Urban Retail?

Urban Retail works on minimum 30 days credit.

9. How Urban Retail manage inventory?

Urban Retail owns inventory as well as works on 3P owned inventory.

10. Does Urban Retail have air cooled & dry storage facility in all fulfillments center?

Yes, all fulfillment centers have dry & air cooled storage systems.

11. Does Urban Retail enable prime tag?

Yes, Urban Retail enables prime tag.

12. Does Urban Retail have chiller vehicles to ship cold stocks?

Yes, all fulfillment centers have dry & air cooled storage systems.

13. Does Urban Retail provide kitting services?

Yes, all fulfilment centers have facility to kit any size products with requisite legal metrology act,2009 guidelines.

14. Does Urban Retail sell online and offline both?

Yes, for e.g. – Urban Retail sells to amazon directly as well as sells
on amazon marketplace.

15. Does Urban Retail distribute in General Trade?

No.

E-Commercialize your Business!

Modern Warehousing, Analytical Inventory Planning, Sales Enhancement, Single Window Distribution Setup, E-Commerce, and much more. Basically, everything that can make your business Faster, Better, Leaner & More Profitable only with Urban Retail. Get in touch with us today!

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