100% SLA  |  120+ Brands  |  100K+ Sq. Ft.  |  10+ Cities

Your Trusted Online Distribution Partner And Same Day Delivery Enabler

You Build the Brand, We’ll Handle the Rest
For Market Place
For Quick Commerce
For D2C Brands
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For Market Place
For Quick Commerce
For D2C Brands
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Problems

Scaling Online Shouldn’t Be This Hard

Your brand is invisible online.
Poor or no listing on eCommerce platforms.
Your deliveries take 2–3 days.
Customers now expect same-day delivery.
You’re always out of stock or overstocked.
Inventory issues slow down sales.
You miss Prime or Assured badges.
Replenishment & SLAs are hard to maintain.
Replenishment & SLAs are hard to maintain.
Limited fulfillment reach.
Your distributors work in silos.
No national visibility or coordination.
Your brand is invisible online.
Poor or no listing on eCommerce platforms.
Your deliveries take 2–3 days.
Customers now expect same-day delivery.
You’re always out of stock or overstocked.
Inventory issues slow down sales.
You miss Prime or Assured badges.
Replenishment & SLAs are hard to maintain.
Replenishment & SLAs are hard to maintain.
Limited fulfillment reach.
Your distributors work in silos.
No national visibility or coordination.
“If this feels familiar, it’s not just you.”
“Urban Retail  Handles What Slows You Down”
Solution

Get your brand visible & live fast.

Same-day & 2-hour delivery

Track inventory in real-time.

Smart restocks, high fill-rates.

Fulfill D2C orders same-day.

One partner, one platform.

Onboard Once, Sell Everywhere
We manage the entire onboarding journey - from catalog creation to compliance checks and store setup - across Amazon, Flipkart, Meesho and more. This means your brand can go live across platforms in under 2 weeks, without juggling multiple teams or vendors.
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Speed That Builds Loyalty
With our network of strategically located fulfillment hubs and Q-commerce integrations, we enable 2-hour and same-day delivery in metros, and 24-hour delivery in Tier 2 cities - keeping your brand competitive and your customers satisfied.
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See It, Sell It, Restock It
Our centralized system tracks inventory across warehouses, D2C websites, and marketplaces in real time. You’ll always know what’s selling, what’s running low, and where to replenish - reducing errors and increasing sales opportunities.
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Never Run Out of Stock Again
We automate restock alerts and monitor SKU-level performance daily. With intelligent routing and forecasting, Urban Retail ensures 95%+ fill rates so your products are always available when customers are ready to buy.
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Same-Day D2C Fulfillment
Urban Retail offers direct-to-consumer fulfillment from 13+ cities. That means your website orders get picked, packed, and delivered same-day - helping improve your customer experience and retention.
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Simplify E-commerce Ops
We offer a unified backend for all your ecommerce operations - whether you're selling on marketplaces, Q-commerce, or D2C. One tech system, one partner, complete control and visibility across India.
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Get your brand visible & live fast.
Same-day delivery in metros and 24-hour turnaround in Tier 2 cities — powered by our Q-commerce tech and a nationwide fulfillment network.
Same-day & 2-hour delivery
98%+ on-time, in-full delivery with nationwide coverage. Our tech-enabled warehouses reduce returns, delays, and overhead
Track inventory in real-time.
Sell more with combos, gift packs, and festive kits. We help you increase AOV and convert up to 2.3× better during peak periods.
Smart restocks, high fill-rates.
Get seen and trusted with badge-eligible operations. We align your SLAs to platform standards for more clicks and conversions.
Fulfill D2C orders same-day.
Automate inventory, orders, and tracking across platforms. Cut manual work by 80% and eliminate costly sync errors.
One partner, one platform.
Track everything from one smart dashboard - in real time. Get data on fulfillment, stock, returns, and SLAs to scale with confidence.
services

Everything You
Need to Scale 2x Faster

End-to-End Fulfilment System
From receiving to doorstep delivery and returns — we manage it all.
Pan-India Warehouse Network
13+ locations for regional speed, cost savings, and wide reach.
Same-Day & Next-Day Delivery
Delight customers with fast, SLA-compliant shipping across India.
Seamless Tech & Channel Sync
Connect your D2C store and marketplaces in one seamless backend.
Nationwide Q-Commerce Network
Serve customers in 2-hour and same-day windows with our urban-optimized network.
Plug & Play Onboarding
Fast activation across Blinkit, Zepto, Instamart, Swiggy Instamart, etc.
Tech-Led Demand Forecasting
Stay ahead with predictive inventory planning to meet real-time spikes.
98%+ Fill Rate & Accuracy
Maintain high availability with auto-syncing inventory and smart restocks.
Quick Onboarding & Listings
Go live faster with catalog, compliance, and listing support across platforms.
Inventory & Order Management
Unified dashboard to track stock, orders, and avoid order misses.
Buy Box, Pricing & Promotions
Optimize for platform visibility, deals, and conversion-driving campaigns.
Automated Claims & Analytics
Track returns, payments, and performance metrics without manual effort.
Technology

The backbone of 
E-commerce Business

Integrations

Marketplace

Launch and manage across Amazon, Flipkart, Myntra, Nykaa, and more, with pre-built connectors that reduce errors and speed up onboarding.
Integrations

D2C Website & Webstore

Launch and manage across Amazon, Flipkart, Myntra, Nykaa, and more, with pre-built connectors that reduce errors and speed up onboarding.
Integrations

ERP & Accounting

Connect backend systems like SAP, Tally, Microsoft Dynamics, and Busy to automate accounting, order flow, and inventory tracking.
How it Works

From Onboarding to Delivery

You Manufacture

Send your inventory from your manufacturer or supplier. We receive, log, and barcode every SKU into our system, fast, accurate, and ready to sell.

We Stock & Catalogue

Products are stored in our tech-enabled URPL warehouses across India. We catalogue, bundle, and prepare them for seamless order processing across channels.

We Dispatch

Same-day dispatch from our warehouses. We ship to:
Marketplaces: Amazon, Flipkart, Zepto, Blinkit, Swiggy Instamart & more.
D2C: Fast, last-mile delivery to customers.
Solution

Powering India’s Fastest-Growing Brands

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All Services
Under One Roof
No need for multiple vendors or SPOCs, we manage everything from fulfillment to tech to returns.
E-Commerce
Expert
No need for multiple vendors or SPOCs, we manage everything from fulfillment to tech to returns.
Same-Day
Delivery Ready
No need for multiple vendors or SPOCs, we manage everything from fulfillment to tech to returns.
Real-Time
Dashboards
No need for multiple vendors or SPOCs, we manage everything from fulfillment to tech to returns.
Gift Packs &
Bundling
No need for multiple vendors or SPOCs, we manage everything from fulfillment to tech to returns.
Serving to Industries

Industries We Cater To

Toy Products & Hobby Essentials
Lifestyle & Home Utility
Beauty, Personal Care & Wellness
FMCG & Grocery Essentialsls
Home Care & Hygiene
Pet Care
Toy Products & Hobby Essentials
Lifestyle & Home Utility
Beauty, Personal Care & Wellness
FMCG & Grocery Essentialsls
Home Care & Hygiene
Pet Care
Toy Products & Hobby Essentials
Lifestyle & Home Utility
Beauty, Personal Care & Wellness
FMCG & Grocery Essentialsls
Home Care & Hygiene
Pet Care
Seasonal & Festive Merchandise
Pharma & OTC Wellness
Automotive Essentials
Stationery & Office Supplies
Sports, Fitness & Outdoor
Electronics & Smart Gadgets
Seasonal & Festive Merchandise
Pharma & OTC Wellness
Automotive Essentials
Stationery & Office Supplies
Sports, Fitness & Outdoor
Electronics & Smart Gadgets
Seasonal & Festive Merchandise
Pharma & OTC Wellness
Automotive Essentials
Stationery & Office Supplies
Sports, Fitness & Outdoor
Electronics & Smart Gadgets
Home & Kitchen Appliances
Industrial, Construction & Tools Ecosystem
Men’s Grooming
Travel & Luggage
Fashion Accessories & Footwear
Baby care
Home & Kitchen Appliances
Industrial, Construction & Tools Ecosystem
Men’s Grooming
Travel & Luggage
Fashion Accessories & Footwear
Baby care
Home & Kitchen Appliances
Industrial, Construction & Tools Ecosystem
Men’s Grooming
Travel & Luggage
Fashion Accessories & Footwear
Baby care
Channels

Get your product
on E-Commerce Platforms

Founder’s desk

Complete E-Commerce based Supply Chain Solutions.

Our Story, Our Values
What began in 2015 as a bold attempt to solve last-mile chaos has grown into one of India’s most trusted e-commerce and quick commerce backends.
From powering 90%+ fill rates for BigBasket and PepperTap in 6-hour windows to becoming the invisible engine behind India’s fastest-growing brands, Urban Retail is now a full-stack supply chain partner.
Today, we’re not just solving logistics, we’re redefining how modern commerce moves: faster, smarter, and at scale.
Bharat Singhal
Director
Shivansh Gupta
Director
Milestone

Key Turning Points & Achievements

Vision Sparked a Movement
2015
Identified the hyperlocal wave early. Launched India’s first quick-commerce dark store operations with Nuvo Logistics (Peppertap), powering grocery giants like Grofers & BigBasket.
From Fulfillment to Force
2017
Transformed into an on-demand fulfillment engine. Partnered with Grofers, BigBasket, and Cloudtail to drive scalable, efficient warehouse operations at speed.
Momentum Across Cities
2018
Became a registered seller on Paytm Mall. Scaled operations into Mumbai & Hyderabad, unlocking metro markets for modern commerce.
The Great Pivot
2020
Moved beyond omni-channel to become a full-stack e-commerce enabler — a single platform powering listings, logistics, and growth across India.
Smart Ops for Smart Brands
2021
Launched next-gen fulfillment: Seller Flex, Smart Fulfillment, Vendor Flex & Direct Fulfillment in Bengaluru — empowering D2C & marketplace-first brands.
Rising in the East
2023
Expanded into Kolkata. Strengthened last-mile and fulfillment capabilities to serve the booming Eastern Indian consumer base.
Winning in Tier-2 & Quick Commerce
2024
Entered Rajpura, Jaipur, Lucknow, Pune, Ahmedabad, Chennai & Indore. Enabled 2-hour delivery SLAs and solidified leadership in Quick Commerce backend.
Scaling the Future of Fulfillment
2025
Continuing to expand into new cities and business models. Built for speed, precision, and growth — Urban Retail is powering what’s next in Indian e-commerce.
Foundation

A Backbone of Growth for 120+ Brands

With 10+ warehouse locations and 1,00,000+ sq. ft. of space, Urban Retail ensures faster delivery, better badge eligibility, and scalable fulfillment across India’s top cities.
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With 10+ warehouse locations and 1,00,000+ sq. ft. of space, Urban Retail ensures faster delivery, better badge eligibility, and scalable fulfillment across India’s top cities.
Get In touch
Our Locations
Mumbai
Bangalore
Chennai
Delhi NCR
Pune
Hyderabad
Jaipur
Lucknow
Ahmedabad
Kolkata
Punjab
Haryana
Indore
Upcoming Cities
Guwahati
Surat
Thrissur
Goa
Solution

What does the Numbers say

100
%
SLA Achieved
10
+
Strategic Warehouse Locations
120
+
Brands Onboarded
200
K+
Orders Fulfilled Monthly
100
K+
Sq. Ft. Warehousing Footprint
9
+
Years of Experience
Testimonial

What Clients Say About Us

Urban Retail is one of the most data-centric and forward-looking centric partners, distributors, and sellers in the eCommerce space. Urban Retail works in a very transparent way with a focus on increasing the business of its partner brands at lower costs.
Abhinav Akash
NKAM, E-Commerce (Mars Wringley Confectionery)
Case Study
We developed a great partnership with Urban Retail and their support and dedication have helped us to increase our distribution to all E-commerce Platforms. We appreciate their flexibility, innovative solutions, and approach to building a complete 360* distribution solution that helps the brand lead thier E-commerce journey.
Abhijeet Kushwaha
Sr.Manager, E-Commerce (Hershey's)
Case Study
Urban Retail is one of the most data-centric and forward-looking centric partners, distributors, and sellers in the eCommerce space. Urban Retail works in a very transparent way with a focus on increasing the business of its partner brands at lower costs.
Abhinav Akash
NKAM, E-Commerce (Mars Wringley Confectionery)
Case Study
FAQ’s

Quick answers
to questions you may have

Can't find what you're looking
for? Contact us here:
info@urbanretail.in
Why should one choose Urban Retail?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
Where all is Urban Retail present?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
Does Urban Retail sell globally?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
What is one fulfilment center concept?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
Is Urban Retail compliant with state government guidelines?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
What is the return policy?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
Does Urban Retail have chiller vehicles to ship cold stocks?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
Does Urban Retail provide kitting services?
Urban Retail is one partner to enable product selling across multiple eCommerce windows through its one fulfilment center concept. We are the most cost effective and fastest solution for the maximum reach and visibility of the incoming partners.
Can't find what you're looking for? Contact us here:
info@urbanretail.in
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Speak directly with a fulfillment
expert about your business.
Trusted by 120+ top brands
across India. 100% SLA. ISO
certified operations.
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